Partner / Reseller Portal Guide (English)

Login: https://carehomely.com/partner/login
Your role: reseller (Partner portal only — not staff workspace)

What you can do

• View orders attributed to your reseller code
• See commission status (pending / released / in payslip / paid)
• Copy your referral link (/go/{code}) for your branch website
• Export commission CSV
• View and acknowledge payslips after Finance publishes

Referral link

1. Log in → home shows your link for your branch (Manila / Cebu / Davao URL).
2. Customer must open your link before checkout.
3. Cookie lasts ~30 days (configurable).

Do not use your own link to buy for yourself — system blocks self-referral.

Commissions

| Status | Meaning | |--------|---------| | Pending | Order not fully delivered yet | | Released | Delivered — eligible for payslip | | In payslip | Included in a published payslip | | Paid | Finance marked payslip paid |

Payslips

1. Finance/Gov Ops generates and publishes payslip batch.
2. You see it under Payouts / payslip detail.
3. Acknowledge when you received payment (per policy).

Orders list

• Filter by search, status, payment, fulfillment.
• Option to include paid & completed orders.

Support

| Need | Contact | |------|---------| | Missing commission | Branch manager / Gov Ops | | Wrong order attribution | Send order number + date customer used link | | Login issues | Gov Ops |

Staff workspace is separate — partners do not use /workspace/login unless they also have an employee account.