Finance — ShopV2 Workspace Guide (English)

Login: https://carehomely.com/workspace/login
Your role: finance

Core jobs

1. Record and verify payments on orders (first payment confirms order).
2. Reconcile bank / GCash / Maya against order payments.
3. Branch expenses, cash ledger, commission payouts.
4. Support Partner and customer referral payout marking.

Main menu

| Link | Purpose | |------|---------| | Orders | Open order → record payment, view commission events | | Payment reconcile | Pending / verified / exceptions | | Cash ledger | Branch cash movements | | Commission ledger | Partner + referral payout history | | Partner payouts | Generate / publish / mark paid (with account) | | Referral payouts | Customer referrer released commissions | | Expenses | Approve or review BranchExpense | | Vehicles / Toll RFID | Approve toll top-up expenses | | Payslips | View own payslip (if applicable) |

Recording payment (critical path)

1. Orders → order detail.
2. Enter amount, channel, reference, finance account.
3. On success: system may confirm order, allocate stock, create commission events.
4. Copy Customer tracking link for CSR to send.

Rules:

• Draft orders need valid lines + stock rules before first confirm.
• Do not delete payments — use reconcile void / exception workflow.

Payment reconciliation

1. Payment reconcile → filter branch + date.
2. Mark rows: verified / missing / mismatch / duplicate / void.
3. Exceptions may trigger Telegram to Gov Ops (payment_reconciliation).

Commission payouts

| Type | Page | |------|------| | Reseller / Partner | Partner payouts — requires finance account on mark paid | | Customer referral | Referral payouts | | Audit trail | Commission ledger |

Expenses & fleet

• Gas advances on delivery runs link to DELIVERY_GAS expense when reconciled.
• Toll RFID: Maya/GCash screenshot → pending expense → approve → ledger.

Escalate to

| Issue | Contact | |-------|---------| | Order amendment after confirm | Manager / Gov Ops | | Wrong commission rate | Gov Ops | | System / ledger mismatch | Gov Ops + IT |

Security

• Sensitive deduction Telegram needs accepts_sensitive=true on private targets only.
• Never post full payslip amounts in public Telegram groups.